SERVICES - FAQ
Are XTREME Lashes semi-permanent eyelash extensions right for you?
My eyes are free from signs and symptoms of infection, such as redness, swelling, discharge, flaky skin, broken skin, and fully recovered from recent eye surgeries or procedures.
I do not have allergies/sensitivities to aloe, coconut, long-wear cosmetics, waterproof cosmetics, nail adhesives, acrylates, or cyanoacrylate adhesives.
I do not suffer from severe allergies and/or carry an allergy pen.
I am comfortable lying down for several hours with my eyes closed.
I can avoid exposing my eyelash extensions to excessive steam, heat, and moisture during the first 3 hours after my application.
I can wear eyeglasses instead of contact lenses during the first 3 hours after my application.
I can avoid using NON Xtreme Lashes cosmetics and skincare during the first 3 hours after my application.
For more information about Xtreme Lashes, click here.
XTREME Lashes - Post-Application Care
To facilitate more flexible, longer-lashing bonds, and to minimize potential irritation or allergy, protect eyelash extensions from water, liquids, steam, excessive heat, and NON Xtreme Lashes cosmetics (skincare, mascara, etc.) during the first 3 hours after your application.
Ask about the specially formulated Xtreme Lashes aftercare products that help protect and extend the wear of your eyelash extensions.
XTREME Lashes - Before Your Appointment
Essential dos and don’ts for beautiful long lashing Xtreme Lashes Semi-Permanent Eyelash Extensions:
Notify your lash Stylist if you are already wearing eyelash extensions
Notify your Lash Stylist if you have any known allergies to aloe or coconut.
Remove all eye and face cosmetics and skincare, including foundation, eye makeup, mascara, sunscreen, moisturizer, eye cream, eye serum, etc. and cleanse your lashes thoroughly prior to arriving for your appointment.
Do not apply heavy moisturizers, lotions, or facial oils to your eye area 24 hours prior to your appointment.
If you normally wear contact lenses, wear or bring your eye glasses to your appointment.
Do not curl your eyelashes on the day of your appointment.
If you tint or perm your eyelashes, do so at least 24 hours prior to your lash appointment, and notify your Lash Stylist.
Please cleanse lashes thoroughly and wait 24 hours after a full set of eyelash extensions removal before receiving a new set of eyelash extensions, if the removal was conducted using the adhesive remover.
Tell your Lash Stylist if you have recently had any invasive treatments and/or treatments that can irritate the skin, such as fillers, injectable, skin resurfacing, chemical peels, eyebrow waxing, laser treatments, or permanent cosmetics. Recovery time varies with each procedure and individual. Refer to your service provider for recovery instructions.
To maximize time with your Lash Stylist, always arrive at your appointment with cleansed eyes and eyelashes free from mascara, eyeliner, etc.
Ask about the specially formulated Xtreme Lashses aftercare products that help protect and extend the wear of your eyelash extensions.
Basics of Xtreme Lashes
What are Lashes semi-permanent eyelash extensions?
Xtreme Lashes Semi-Permanent Eyelash Extensions are single – layer strands of synthetic eyelashes applied to a single natural eyelash, creating a long, fuller and darker lash look. With hundred of lengths, thicknesses, lash curvatures, and color to choose from, as your Lash Stylist I can customize a set of semi-permanent lashes specifically for your eyes.
Click here for more info about Xtreme Lashes
Who are they for?
They’re for anyone wanting eyelashes that are longer, fuller, darker, and more beautiful. With Xtreme Lashes Semi-Permanent Eyelash Extensions, you can wake up each day with beautiful eyes with little or no need to adjust your lifestyle. They are ideal for everyday wear and special occasions (weeding, honeymoon, vacations, etc.) because you can sleep, shower, swim and spa worry-free.
Are they safe?
Xtreme Lashes products are developed to the hightest standars of safety under the direction of Registered Nurse, DEO, and Co-Founder, Jo Mousselli. Xtreme Lashes Lash Stylists are credentialed health and beauty professionals who have successfully completed rigorous training and evaluation.
How do I prepare for the application?
Do not curl your eyelashes or wear mascara the day of your appointment. Ensure that your eyelashes and eyes are makeup-free, clean, and dry. If you are a contact lens wearer, remove your contacts prior to the application and bring your prescription glasses to wear during the first 3 hours after the application. No caffeine the day of your appointmentt
How long is the application?
Depending on the number of eyelash extensions applied and the Lash Stylist skill level, a full set (approx. 70-100 lashes per eye) may take 90-180 minutes. Relash appointments every 2 weeks after, may take 45-90 minutes. During the procedure, you recline comfortable with your eyes closed. Many women refer to it as their “beauty rest.”
How long do they last?
Indefinitely with routine Relash appointments. Typically, you lose an eyelash extension every time a natural eyelash sheds. With routine fill appointments, new extensions can be applied to new natural eyelashes to maintain the original look.
Can I still apply masacara?
One of the benefits of wearing Xtreme Lashes Semi-Permanent Eyelash Extensions is that you no longer need mascara. However, if you would like to wear mascara, I can recommend specially formulated, eyelash extension compatible Xtreme Lashes mascaras. Incompatible mascaras may cause premature eyelash extensions loss. Waterproof mascara or other waterproof eye makeup products are not compatible with lash extensions and greatly reduce the life of the your eyelash extensions.
Re-Lash or Fill Appointments
Please note that if you experience any issues with retention, Lash & Wax only guarantees work within the first 48 hours after application.
When booking a fill with Lash & Wax and the original work was done elsewhere we cannot guarantee the stated pricing as additional costs may apply. As well, our 48 hours guarantee does not apply in this scenario.
All new customers with existing lashes from another lash stylist or studio must book a rehabilitation consultation in addition to the fill appointment. If your lashes are not suitable for a fill Lash & Wax will make recommendations and quote pricing accordingly. In this scenario, two appointments may be necessary.
Cancellation & No-Show Policy
All appointments must be canceled or changed 24 hours before your scheduled appointment time.
Where can I park?
Parking is available in the front, side and back of the Airport Mini Mall. Truck parking is on the side or back of building (this type of vehicle often blocks egress of other vehicles when parked in front).
What Forms do I need to complete for consent and my history?
Please Click Here for our consent, history, waivers and release forms and complete before coming in for your appointment.
Lash Lift & Tint
What is a Keratin Lash Lift & Tint?
Keratin Lash Lift & Tint is the process of applying a perm solution to the lashes while in a fixed position, creating a lifted appearance to the natural lashes that is akin to using a curler. Once the final processing is complete a nourishing Keratin treatment will help to hydrate the lashes. Tint is then applied to your lashes to showcase your natural lash length.
How long does it last?
The results last 6-8 weeks and ensure that the client does not need to use an eyelash curler and mascara is optional. It is a low maintenance lash solution and a great alternative to eyelash extensions or for clients with sensitivities.
Is a Keratin Lash Lift & Tint right for me?
These are perfect for those who have straight or downward facing natural lashes, giving your eyes and face an instant lift! You will look more awake and even more youthful!
Full Body Waxing, Facial Waxing & Brazilian Waxing
Whether you’re searching for the perfect Brazilian or brow sculpting, Lash & Wax offers waxing services specializing in full body waxing, facial, Brazilian and brow Sculpting with only hard wax, which is formulated to be gentler on the skin without compromising the quality of the service. Using hard wax for all services provides the most efficient and pleasant hair removal possible. Lash & Wax uses the best products available to deliver the best possible results.
How can I prepare for my wax?
Exfoliate the area to be waxed every other day up to 48 hours prior to the service. Keeping the skin exfoliated and moisturized improves your waxing results. Be clean and free of heavy lotions on the day of your wax.
Is there any medications – topical or oral – that are contraindications to waxing?
Yes, exfoliating or hydroxyl-based medications including but not limited to: Retin-A, Renova, Differin, ProActive, Tazorac, Glycolic/Salicylic/Lactic Acid, Benzoyl Peroxide are contraindications to waxing. Blood thinners, steroids, skin lighters and oral acne medications such as Accutane are also medications that should prevent you form waxing. All clients must be off of Accutane for a minimum of 1 year prior to any waxing services. Make sure to discuss any oral medications you are taking as well. Antibiotics, steroids, thyroid medication, chemotherapy treatments, etc. can all affect your waxing experience. If you wax while on these medications, it may result in skin irritation, peeling or hyperpigmentation.
Always check with your doctor first. Many skin care ingredients increase the rate of cell turnover therefore creating a higher risk of lifting the skin, redness, and potential reaction.
How long should my hair be?
It is hard to say how many days are appropriate after your last shave because everyone's hair grows at different rates. Hair must be a 1/4-1/2 inch long (think grain of rice at a minimum) for the wax to grab. On average, 14 days of growth is enough, however, longer is better.
Can I still get waxed when I have my period?
Absolutely! Please make sure to have a new/clean tampon inserted during your service. Please understand some people experience a higher level of discomfort due to hormones (especially a few days before beginning your period) during services. If you are concerned about the discomfort, please feel free to reschedule 24 hours in advance.
Can I wax when I’m pregnant?
Absolutely! If you already wax and have recently found out you are pregnant, there is no reason to change. If you have never waxed before and are considering waxing during your pregnancy, please discus the risks with your doctor. In general, there is no contraindication to getting waxed while pregnant. My only recommendation is not to wait! Waiting until you are 8 months along will be uncomfortable and difficult. Start waxing now so you can enjoy all the great benefits throughout your pregnancy!
Does waxing hurt?
The first time you wax will always be the most uncomfortable because you have the most hair! However, everyone has a different level of pain tolerance and with consistency the discomfort improves. I do everything possible for the experience to be as quick and painless as possible. Top quality wax and experience make your waxing experience at Lash & Wax the best that it can be!
How long will the results of waxing last?
Most individuals experience at least 1-2 weeks without hair before experiencing re-growth. With regular waxing, the length of time required between treatments may increase to 4-6 weeks or longer. These results can be expected after a minimum of three consecutive (monthly) waxes. There are three different hair growth cycles and the best, longest lasting results occur after all three have been waxed.
Will my hair grow back differently?
The only change you should see is positive (finer, thinner, softer and more sparse) hair growth. Waxing will not make your hair (on the face or body) grow back thicker or darker! That's a myth!!
What are the benefits of waxing versus shaving?
Waxing is more effective than shaving because it removes the entire hair from the root, not just from the surface of the skin, giving you longer lashing results. With consistent waxing over time, hair grows back finer and sparser whereas with shaving, hair appears to grow back faster, thicker and coarser. In addition, shaving increases the risk of nicks, cuts, ingrown hairs and razor burn especially in sensitive areas such as bikini, chest and underarms.
What can I do for maintenance between waxing services?
Exfoliate. To improve waxing results and reduce your chances of getting ingrown hairs, it is recommended that a few days prior to, and after your waxing appointment, you gently exfoliate the skin with FUR. You can exfoliate as much as 3 times a week. Removing dead skin cells keeps your skin healthy and soft in-between waxing.
Moisturize. To keep skin hydrated and smooth while helping new hairs to reach the surface of the skin without becoming ingrown, moisturize daily with FUR.
What age can I start waxing?
You can start waxing when you reach puberty; however, it is important to note that like pregnancy, puberty is a time where the body experiences lots of hormonal changes that can impact the quantity, color, texture and growth rate of your hair. So if you’re going through puberty and need waxing done, be mindful that your hair growth cycles are moving faster than those individuals who are in different stage of life. AS a pubescent, you will likely need to be diligent in waxing every 2-4 weeks. A parent’s written consent is required.
Can I wax before or after I go tanning?
Beauty professionals do not recommend tanning prior to or after waxing as tanning, in any respect, is damaging to the skin. When waxing, wax professionals aim to protect the skin and minimize the presence of redness and inflammation; therefore, it’s best to not tan before your appointment and to arrive at your appointment with uncompromised skin. However, after your waxing treatment, if your think about tanning or vacation somewhere warm, you must wait at least 24 hours before exposing the waxed area to UV rays. No matter how gentle the waxing process, the skin will be slightly exfoliated, more sensitive and be at greater risk for hyperpigmentation. Whether intentionally exposing yourself to UV rays or not, is essential that you wear sunscreen after waxing.
What aftercare advice should I follow after Brazilian waxing?
As with all waxing, Brazilian waxing post-care includes exfoliation and moisturizing. Using FUR as your exfoliant and FUR as your moisturizer. For 24 hours after waxing, it is important to avoid increasing circulation through any form. This includes exercise, tanning, spicy food and sexual activity. Increasing blood flow and body temperature after waxing can aggravate waxed areas and prolong the presence of inflammation, redness and the potential for infection of the hair follicle.
How can I maintain my bikini line in-between waxing?
In between appointments, to maintain your bikini line, use FUR as your defoliant and Fur as your moisturizer. Shaving or tweezing in between appointments interferes with the effectiveness of your waxing treatment and will prolong maximum result. Therefore, it’s best to leave the area alone with the exception of exfoliating and moisturizing. Over time, your hair will decrease in density and coarseness and you will be less concerned with presence of hair in-between waxing appointments because it will become less noticeable.
Why do I have to fill out a questionnaire before waxing?
As with any spa or salon service, you must fill out a questionnaire that discloses all products, medications, know skin disorders and allergies prior to waxing so your esthetician can safely perform your service. It is important that you answer questions about your current and past state of health honestly in order to perform your treatment in the safest way possible.
How do I take care of my new Microblade Brows?
Please follow these instructions for up to 14-days after the procedure to improve and prolong your results.
How long do Everlasting Brows last?
Generally your Everlasting Brows last between 12 - 18 months, but with like many procedures there are a few factors that will prolong or shorten the expected durability.
What can I expect to experience post Microblading my eyebrows?
Day 1 - OMG I'm in love with my Everlasting Brows
How many Microblading sessions are usually required?
How should I prepare for my Microblade appointment?
Please wear your normal make-up to the salon on the day of your procedure.
Please do not drink alcohol the night before treatment.
Where possible, try to avoid the following herbs and spices running up to your appointment: Black pepper (Piper nigrum), Cardamom (Elettaria cardamoum), a member of the Zingiberaceae (Ginger) (Zingiber officinale), Horseradish (Armoracia lapathifolia), Mustard
A patch test will be performed, unless waived upon request.
Any brow shaping using waxing should be performed at least 48hrs before the treatment.
Electrolysis treatment should be undergone no less than 5 days before the treatment.
A chemical, laser peel, Retin A should not be preformed 6 weeks before the procedure.
If you are having manual lips procedure and have suffered from herpes before, it is advised to take anti medicine at least a week prior to the treatment.
What is the Microblading procedure like?
Consent, Waivers, Release Forms for your Appointment
Please Click Here for our consent, history, waivers and release forms and complete before coming in for your appointment.
What is your Appointment Policy?
Please click here for our Appointment policies.
What is Dermaplaning?
What should you expect during your treatment?
Is satisfaction guaranteed?
• Active infection of any type, such as herpes simplex or flat warts.
• Any raised lesions
• Any recent chemical peel procedure
• Chemotherapy or radiation
• Eczema or dermatitis
• Family history of hypertrophic scarring or keloid formation
• Hormonal therapy that produces thick pigmentation
• Oral blood thinner medications
• Recent use of topical agents such as glycolic acids, alpha-hydroxy acids and Retin-A • Rosacea
• Skin Cancer
• Telangiectasia/erythema may be worsened or brought out by exfoliation
• Thick, dark facial hair
• Uncontrolled diabetes
• Use of Accutane within the last year
• Vascular lesions